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10,000ft Terms, Privacy & Security
Cookies Notice

Last Updated: November 8, 2017

10,000ft uses cookies and other tracking technologies to recognize you when you visit our services, www.10000ft.com, https://app.10000ft.com, https://insights.10000ft.com, or any website or mobile application owned, operated or controlled by us (collectively, the “Services”). This cookie notice explains what these technologies are and why we use them, as well as your rights to control our use of them.

We may use cookies and other tracking technologies described in this Cookie Statement to collect Personal Information, or to collect information that becomes Personal Information if combined with other information. For more information about how we process your Personal Information on our Services, please read our Privacy Policy.

What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are sent back to our website to allow us to recognize your device. Many major web services use cookies to provide useful features for their users.

Cookies set by the website owner (in this case, 10,000ft) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality on or through the website, such as advertising, interactive content, and analytics. The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why Do We Use Them?

We use first party and third party cookies for several reasons. Some cookies are required for our Services to operate, and we refer to these as “essential” cookies. We also use cookies to tailor the content and information we may send or display to you and personalize your experience while interacting with our Services. Third parties serve cookies through our Services for advertising, analytics, and other purposes.

Our Services use the following types of cookies for the purposes set out below:

Essential Website Cookies

These cookies are strictly necessary to provide you with services available through our Services and to use certain features and functionality. You can block or delete these cookies by changing your browser settings, as described under the heading “How can I control cookies?” in the Cookie Statement. But, these cookies are strictly necessary to deliver our Services to you and you cannot refuse them without impacting how our Services function.

On Our Website www.10000ft.com

Vendor - 10,000ft

      • PHPSESSID

On Our Application https://app.10000ft.com

Vendor - 10,000ft

      • GridFilterLabel
      • GridFilterValue
      • GridTimeUnit
      • ProjectsFilter
      • ProjectsSort
      • combined_settings
      • cookie_version
      • tenkft-x

On Our Application https://insights.10000ft.com

Vendor - 10,000ft

      • _helium_session
      • remember_user_token

Performance and Functionality Cookies

We use these cookies to enhance the performance and functionality of our Services, such as video functionality, on some of our Knowledge Base pages. While these aren’t “essential cookies”, certain functionality may become unavailable without them.

On Our Application https://app.10000ft.com

Vendor - Pingdom

      • _cfduid

Analytics and Customization Cookies

These cookies collect information that is used to help us understand how our Services are being used, or to help us customize our Services to enhance your experience. The information gathered does not identify any individual visitor. The information is aggregated and therefore anonymous, and we use this it to help operate our Services more efficiently, to gather broad demographic information, and to monitor the level of activity on our Services.

On Our Website www.10000ft.com

Vendor - Google

      • _ga
      • _gat
      • _gid

Vendor - Intercom

      • _hp2_id.*
      • intercom-id-nhbe78o3
      • intercom-session-*
      • product_store_identifier

On Our Application https://app.10000ft.com

Vendor - Google

      • _ga
      • _gat
      • _gid

On Our Application https://insights.10000ft.com

Vendor - Google

      • _ga
      • _gat
      • _gid

Vendor - Intercom

      • _hp2_id.2564027670
      • intercom-id-nhbe78o3
      • intercom-session-tx2p130c
      • product_store_identifier

Vendor - Segment

      • _ar_v4
      • _insp_nv
      • _insp_sid
      • _insp_slim
      • _insp_targlpt
      • _insp_targlpu
      • _insp_uid
      • _insp_wid
      • _strip_mid
      • _drip_client*
      • _ga
      • _gat
      • _gid
      • ajs_anonymous_id
      • ajs_group_id
      • ajs_user_id
      • amplitude_idsegment.com
      • fs_uid
      • intellimizeEUID
      • intercom-id-*
      • intercom-session-*
      • mkjs_group_id
      • mkjs_user_id
      • optimizelyBuckets
      • optimizelyEndUserId
      • optimizelySegments
      • seg_xid
      • seg_xid_fd
      • seg_xid_ts

Targeted and Advertising Cookies

These cookies track your browsing habits and enable us to show advertising which we hope will be of interest to you on third-party websites. These cookies use information about your browsing history and location to group you with other users who have similar interests.

We use one or more third party service providers to track and analyze usage and statistical information about how our users interact with our Services. We also partner with one or more third party advertisers or ad networks to manage and serve advertising on other sites. These third party service providers may also use cookies or web beacons to measure and track the effectiveness of our online marketing and advertising activities, like how many times visitors click on one of our ads. These third parties don’t collect personal information that enables you to be specifically identified by reference to your name or email address.

If you choose to remove targeted or advertising cookies, you may still see ads but they may not be relevant to you.

On Our Website www.10000ft.com

Vendor - Google / Doubleclick

      • 1P_JAR
      • AID
      • APISID
      • HSID
      • NID
      • OGPC
      • SID
      • SIDCC
      • SSID
      • SAPISID
      • IDE

Vendor - LinkedIn

      • BizoData
      • BizoId
      • BizoUserMatchHistory
      • JSESSIONID
      • UserMatchHistory
      • bcookie
      • lang
      • lidc
      • _bizo_bzid
      • _bizo_cksm
      • _bizo_np_stats

Vendor - Facebook

      • datr
      • fr

Vendor - Appnexus

      • anj
      • sess
      • uuid2

Vendor - Quantcast

      • mc
      • _qca

On Our Application https://app.10000ft.com

Vendor - Google / Doubleclick

      • 1P_JAR
      • AID
      • APISID
      • HSID
      • IDE
      • NID
      • OGPC
      • SAPISID
      • SID
      • SIDCC
      • SSID
      • id

On Our Application https://insights.10000ft.com

Vendor - Google/Doubleclick

      • IDE
      • id

How Can I Control Cookies?

You have the right to decide whether to accept or reject cookies. Here are a few ways you can manage cookies.

TrustArc Preference Manager: Manage your advertising cookie preferences for certain companies with TrustArc’s preference center.

Browser Controls: You can set your web browser controls to accept or refuse cookies. If you choose to refuse cookies, you may have limited or impaired functionality of our applications. These controls vary from browser-to-browser, so visit your browser’s help topics for more information.

Disabling Interest Based Advertising: Most advertising networks allow you to opt out of Interest Based Advertising. Visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com for more information.

Mobile Advertising: If you no longer wish to receive interest-based advertising on your mobile applications or mobile browser, please refer to your device’s operating system settings. iOS users can follow the instructions provided by Apple here: Apple Support Center. Android Users, follow the instructions provided by Google here: Google Play Help.

Do Not Track: Our Services do not currently process or respond to Do Not Track (DNT) signals. We will continue to monitor developments around DNT browser technology and the implementation of a standard. To learn more about “DNT”, visit All About Do Not Track.

How Often Will You Update This Cookie Statement?

We will keep this Cookie Statement updated to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please continue to reference this page for up-to-date information about how we use cookies and related technologies.

The date at the top of this Cookie Statement indicates when it was last updated.

If you have any additional questions about our use of cookies or other technologies, please email us at support@10000ft.com

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