1. Transparency Sets Expectations
10,000ft provides a high-level view into resource management for every member of the company. Haberman uses Smartsheet to create and share project timelines. For larger projects, Haberman breaks down the deliverables, the timing and the budget at a granular level. The project management team constantly updates project timelines in Smartsheet, so they can work from the same project sheets.
The platforms also provide a sense of checks and balances. “We’re not kicking off a seven-month project, for example, with a specific amount of dollars and hours, and then seeing in seven months if it worked,” says Wertzberger.
“We break down the project into phases and build our timeline in Smartsheet, and make adjustments as needed. Maybe we were under budget for a previous phase; we can reallocate people in 10,000ft and make those changes real time.”
Project managers update and share the timelines, providing a behind-the-scenes look at how we suggest approaching the deliverables. “It's really helpful for people who aren't in the weeds to see that detail and have confidence in the plan,” says Wertzberger.
2. Effective Post Mortems
After a project is wrapped up, the Haberman team likes to do a project wrap-up meeting to gain insights to take to the next project. Project managers pull data from 10,000ft to better understand the hours incurred at various stages of their projects, and gather learnings and insights to apply to future projects.
“A whole host of reasons might contribute to overages and 10,000ft helps us have important conversations so we can take what we learned to the next project.”
3. Data Access, Time Savings, and Ease of Use
At Haberman, various teams need to view data in different ways. While some teams need access to every detail, others prefer high-level overviews of projects in flight.
According to Wertzberger, software platforms they use “need to be flexible, bringing value to projects as well as the diverse personality types that use it.”
“A creative director may need input about someone on their team they feel is at overcapacity or underutilized,” says Wertzberger. “We can instantly give them that data from 10,000ft. We can also get leadership data like our top-line profitability or how we’re tracking overall.”
Before ramping up with Smartsheet and 10,000ft, the data that teams needed wasn't consolidated and accessible.
“With Smartsheet and 10,000ft, I can pull up real-time information in minutes. If we’re having a resource meeting, for example, I can pull an analytics report in 10,000ft while we're speaking instead of saying, ‘Let me get back to you.’ It's instantaneous.”
In addition, the platforms Wertzberger uses need to be easy to use, as some platforms come with a steep learning curve. However, employees at Haberman found that 10,000ft and Smartsheet are both intuitive and easy to learn.
“I train a lot of people on how to use these platforms and quickly realized how easy new hires take to them,” says Wertzberger.
Curious how 10,000ft and Smartsheet can help support your business? Contact us and one of our team members will follow up with you.